Legal notice

The Fil Bleu transport network is operated by Keolis Tours on behalf of Tours Métropole Val de Loire (Syndicat de Mobilité de Touraine [Tours Mobility Union]).

The www.filbleu.fr website and the online services to which it provides access (Bus, Tram and Park & Ride) are published by Keolis Tours, operator of the Fil Bleu network.

The Fil Bleu services and the transport services provided are subject to:

• the Fil Bleu General Conditions of Sale
• Public rules of use for cards/tickets

The purpose of the notice below is to define the conditions under which users are authorised to connect to the flibleu.fr website and online services. This notice automatically applies upon any form of access to the website and online services, which the user acknowledges and accepts.

We make every effort to provide reliable and up-to-date information on the website and online services. However, despite the care taken to update the website, errors or omissions may occur. We cannot guarantee that the website and online services will be free from defects, errors or bugs, or that defects, errors or bugs can be corrected, or that the website and online services will operate without interruption, or that the website and online services are compatible with any particular hardware or configuration other than that expressly approved by ourselves. We cannot guarantee the accuracy or completeness of the information, documents provided, timetables, itineraries, product descriptions, services or fares, and we reserve the right to suspend or amend them at any time without prior notice.

We cannot be held liable for the use of the website and online services. Since we cannot control all resources linked to the website and online services, we are in no way responsible for such resources. We cannot be held liable for any malfunctions caused by third-party software, irrespective of whether or not they are incorporated into, or provided with, the website and online services. In no event shall we be held liable for any foreseeable or unforeseeable damages (including loss of profit or opportunity) arising from the use of, or the inability to use, the website and online services.

The user acknowledges that they are aware of the characteristics and limitations of the Internet, particularly its technical performance, the response times for consulting, querying or transferring data and the risks linked to the security of communications. In no event shall we or any third parties mentioned on the website and online services be held liable for any damages whatsoever arising from the use, the inability to use, or the results of use of the website and online services or any resources linked to the website or online services, or arising from any content on the website or online services.

Personal data management is covered by our Privacy Policy.

Cookie management is covered by our Cookie Management Policy. 

The website and online services, as well as the graphic, textual and computer elements of which they are composed, are protected by intellectual property rights and related rights, which are reserved for the sole holders of these rights. All materials, trademarks or other intellectual property on the website and online services are our property or that of our partners and are subject to copyright. The reproduction of pages from the website is authorised on the condition that the integrity of the documents reproduced is respected (no modifications or alterations of any kind) and on the condition that the source, its date and the hypertext link to the original page are provided. Apart from this, no reproduction, representation, modification, adaptation, use, or translation in whole or in part, whether free of charge or in return for payment, is authorised without our prior express written consent. The creation of hyperlinks to any of the pages relating to the website or online services is subject to our prior written consent.

The information presented on the website and online services is disseminated to the public, but may not be used by users for commercial or advertising purposes. Users are responsible for their use of the website, online services and their contents, and we cannot be held liable for consequences arising from the use of the contents of the website and online services, or for any content downloaded or copied from the website and online services.

External websites linked to the website and online services are not under our control, and we accept no responsibility for their content or services. 

This legal notice, the website and online services, their use, and their availability or their unavailability are governed by French law. We reserve the right to modify and update access to the website and online services, as well as this legal notice, at any time. These changes and updates are binding on the user, who must therefore refer to this section regularly to check the applicable legal notice.

The website and online services are published by Keolis Tours, operator of the Fil Bleu network on behalf of Tours Métropole Val de Loire.

Keolis Tours: a one-person limited liability company with a capital of 1,909,952.00 euros, with registered office on avenue de Florence in Saint-Pierre-des-Corps (37700), registered in the Tours Trade and Companies Register (RCS) under number 311 567 416 and under VAT number: FR 75311567416

Tel: +33 (0)2 47 66 70 70

Email: service.clients@filbleu.fr

The publication director is Antoine Fins, Operational Director of Keolis Tours.

Editorial maintenance: Loïc Latour, Passenger Mobility Director at Keolis Tours;

Credits: Graphic creation (Sherpa communication agency), design and production(Tribu and Co)

Hosting: www.cyres.fr - Cyres, registered as a simplified joint-stock company (SAS) on the Tours Trade and Companies Register (RCS) under number 442 155 818, and with registered office at 19 rue Edouard Vaillant - 37000 Tours, Tel: +33 (0)2 47 68 48 50

Updated on 11 June 2021 - All rights reserved