New from February 27, 2025, I recharge my Fil Bleu card on my App! 
I update the Fil Bleu application to take advantage of it.

 

 

Whether you're an occasional or regular traveller, I buy my tickets and top up my Fil Bleu card directly via the Fil Bleu app. 

To take advantage of it, I must: 

• have the Fil Bleu App on my smartphone 

• Bring my Fil Bleu card and my credit card.

 

Thanks to the feature: Reload My Card

I can :
- Read the content of my Fil Bleu card
- Reload Fil Bleu tracks

I can't :
- Read and top up a contactless Ticket 

- Reload a card other than Fil Bleu

 

A time I board a Fil Bleu vehicle, I validate my Fil Bleu card.
 

How does it work ?

  • I open the Fil Bleu application
  • I go to the Reload my card section
  • Activate the NFC reader on my smartphone*, represented according to themodels by this iconor this icon
  • I position My Blue Wirecard behind my smartphone
  • I consult my available titles

*see in the FAQ

To buy a Fil Bleu ticket :

  • I click on Reload my card
  • I select my title and buy it
  • I accept the general terms and conditions of sale (GTCS) and I pay with my credit card
  • I can buy only one title at a time
  • I charge my Fil Bleu card by positioning it behind my smartphone
  • If I want to download my certificate, I go to my  Personal Space

FAQ

  • Is my smartphone compatible with the new "Top Up My Card" feature ? 

    My smartphone must be equipped with NFC

    • Android: The majority of NFC Android phones are compatible with Android 6.0 and later
    • iOS: iPhones are compatible with iPhone 7 and later (minimum iOS 13 and iOS 14.5 version for iPhones XR, XS and XS Max).

      I check the website of the manufacturer of my smartphone to find out if my model has an NFC reader.
  • What are the eligible vehicles?
    Only JV Clever cards can be read and loaded

 

  • Can I top up my Ticket contactless ?
    No, my contactless ticket is not rechargeable with this feature.


    Transport cards other than JVMalin are not read or loaded.

 

  • Can I save my Fil Bleu card on my smartphone ?
    No. 
    To travel, I continue to validate my Fil Bleu card each time I board the vehicles.

 

  • How do I know where the NFC reader is located on my smartphone ?
    The orientation and placement of my Fil Bleu card is essential to perform the reading.
    As a general rule, you have to present the card on the back of the smartphone, but some models require it to be placed in front of the screen. If I can't find the location of the NFC reader on my smartphone, I look on the manufacturer's website

    Be careful, reading may be disrupted if  :
    • I have a protective case that is too thick
    • Cards stored on the back of my smartphone
  • I completed my payment but the upload didn't work
    • I have up to 5 days to top up my card
    • The pending transaction must be carried out from the smartphone that was used for payment on the card concerned
    • The pending transaction is automatically cancelled after 5 days and the bank transaction is cancelled (the account will not be debited)
  • I have a pending transaction and I have a problem with my smartphone, app or card
    Don't worry, after 5 days the transaction is automatically
    Examples of cases :
    • I uninstalled my Fil Bleu app
    • I lost my smartphone or my smartphone no longer works
    • I have lost my Blue Thread card or my Blue Wire card has been stolen from me

A question, a remark, I go to the ww.filbleu.fr/contact section